NextGen

From Ops to
Outcomes—Faster

Manufacturers and service businesses are turning to data-driven engagement to strengthen client retention, streamline service workflows, and improve upsell performance. Through the Resulticks platform and our ecosystem, NextGen brings digital efficiency to high-value B2B relationships.

What We Help Solve:

  • Service reminders, renewal nudges, post-sale journeys
  • CRM and field ops integration for marketing handoff
  • Triggered messaging based on IoT or system signals

Results Delivered:

  • 15–20% improvement in retention and recurring revenue
  • 30% increase in follow-up job completion rates
  • 25% lift in multi-service or multi-vehicle bookings
  • Greater visibility into service triggers and repeat opportunities

How Wrench Activated Digital CX

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Shaping the next generation of customer engagement.

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