Telecom brands manage vast customer bases, shifting data plans, and churn-prone markets. The challenge lies in activating personalized journeys that evolve with behavior, plan type, and lifecycle triggers.
We equip telcos to deploy lifecycle engagement at scale—from onboarding to upsell to win-back. With behavioral and transactional data driving messaging across SMS, app, email, and WhatsApp, engagement becomes faster, more relevant, and measurable.
Improved retention and
cross—sell rates
Smarter campaign archestration across Channels
Real-time engagement based on service usage and plan tier
A telecom provider boosted ARPU and cut churn through personalized onboarding, real-time usage alerts, and tier-based promotions.
5x increase in customer response rates to plan upgrade offers
Over 40% improvement in campaign speed and turnaround
Significant reduction in churn through usage-based alerts and retention journeys
Higher ARPU via targeted cross-sell and top-up promotions
